Hotel rooms

Everything you can and can’t steal from hotel rooms

GUESTS often want to take something from their hotel as a souvenir of their stay – but only certain things are allowed to be slipped into your suitcase from a hotel.

People may not realize the item that will get them in trouble or even a fine if they try to take them.


There are certain items you are allowed to take – but many will get you in troubleCredit: Getty – Contributor

While some hotels will charge your credit card if you’ve taken an item, hotel staff said that 99% of the time nothing will happen to thieves.

Hotel staff on the Quora online forum say that most of the time no action is taken against the offender because it is difficult to determine which guest stole something and they have already factored the theft into their annual budget.

One person said: “Maybe ten years ago this was a real problem for hotels, but these days towels are mostly seen as operating supplies and their replacements are very carefully planned in the budget framework.

“A towel or a pillow is an operating cost, the guest is the income, that’s why the provisions for the towels are about 200% of the actual needs.”

In 2019, hotel guests were even caught stealing mattresses from their rooms, with some costing thousands of pounds each – five-star hotels unlikely to report the incident.

We’ve collected all the things you’re allowed to take with you when you leave – and if you don’t want to break the rules, everything you can’t take.

Mini toiletries – yes

Feel free to take home all the mini bottles of shampoo and conditioner, and the tiny sewing kits, in fact, now is the time to fill your boots because that perk might soon be a thing of the past.

Hotels are starting to introduce larger bottles in bathrooms – fixed to the walls so they can’t be nicked – which will be shared by guests.

Hotels considering doing so include Intercontinental and Marriott, and the Premier Inn has already made the switch here in the UK.

Multi-use bottles will save hotels money and also save on plastic waste, as millions of half-used bottles are thrown away every year.

Slippers – yes

Hotels expect you to steal the cheap white slippers in plastic wrappers that are in the hotel wardrobe because they never reuse them.

In fact, the staff encourages guests to wear them to their rooms as the floors are usually quite dirty.

Jacob Tomsky, author of Heads In Beds: A Reckless Memoir of Hotels, Hustles and So-Called Hospitality, told Sun Online Travel, “The dirtiest
part of a hotel room are the rugs.

“Yes they are vacuumed but they will hardly ever get a shampoo and deep clean as there are constantly people staying in the rooms.”

They’re also especially useful on the flight home, so you don’t end up walking around the plane cabin in your socks.

Umbrellas – yes

Many fancy hotels provide umbrellas for their guests in case it’s raining outside, and although they’re more expensive to produce than a pair of slippers, you can probably take one home with you.

Since the umbrellas are usually branded, they make good traveling advertising for the hotel.

Also, it’s harder to track down who nabbed one if they offer their brollies in the lobby.

Stationary – yes

By all means, take the branded pen and pocket notepad to your hotel room.

But leave behind anything that seems more permanent, like a leather notepad.

Bathrobes – no

In the past, customers were quite open about their theft of bathrobes from hotels.

But in recent years most properties have made it clear that a missing bathrobe will be added to the price of the room – the warning usually comes on the hanger.

However, some businesses are still encouraging it – according to the Daily Mail, the Goring Hotel is factoring the cost of their monogrammed slippers and bathrobes into the £8,500 bill for a stay in the Royal Suite.

Pillows – no

This one should be obvious, but if it’s not, hotels don’t want you to take their pillows home.

But people still sting them – according to the Mail, a London hotel had so many thefts it sent bills to stealing customers.

Even Noel Gallager admitted to stealing pillows from hotel rooms.

He revealed in 2015 that he had a personal stash stolen from hotels in Italy, which he takes around the world with him.

He said, “You can’t go on tour without good pillows. I’ve stolen more pillows in Italy than anywhere else.”

A general manager said their most hated guests are “the ones who steal the batteries from the TV remote”.

Greedy travelers brag about the outrageous items they steal from hotel rooms.

    Do not hesitate to put the toiletries and slippers in your suitcase


Do not hesitate to put the toiletries and slippers in your suitcaseCredit: Getty