Hotel amenities

The most popular hotel amenities ranked by nationality — Quartz

International tourists have very different habits when it comes to tipping in restaurants (if applicable), skipping queues and taking up valuable beach space.

But when choosing a hotel, travelers from all over the world have common priorities.

Last year, hotel booking site Booking.com surveyed 12,781 travelers planning to travel in 2017 to find out which hotel amenities are most important to them. He found that Chinese and American travelers like air conditioning, while Brazilians and Indians want a tasty meal to start the day. The French, the British and the Kiwis are obsessed with customer service.

Regardless of their nationality, the travelers all seemed concerned about safety. A hotel in a “safe location” was the top priority when booking, Booking.com said.

After the safe location of the hotel, here is what respondents told Booking.com was most important when choosing a hotel:

Nationality Amenity
Australia Air conditioning in the room
American
Chinese
Thai
Japanese
Brazilian Delicious breakfast
German
Indian
Italian
Spanish Professional and helpful staff
French
British
New Zealanders

How serious are travelers about these amenities? Booking.com categorized travelers by nationality based on whether they said they would avoid a hotel altogether if it lacked what they were looking for.

Ranking from most likely to least likely to avoid a hotel without preferred amenities
Indian
Brazilian
Chinese
America
Thai
Spanish
Italian
French
British
Australian
New Zealanders
German
Japanese

Naturally, young travelers have different priorities than their parents or grandparents. In the future, hotels could ditch their valets and parking lots and add more Wi-Fi. Travelers between the ages of 18 and 35 listed free Wi-Fi as a priority, something missing on the list for older travelers – they wanted free parking included instead.

These results hint at what hotels will look like in the future. Soon, we could happily see ugly parking lots being replaced by beautifully designed common areas, where young visitors can congregate on their phones, ignoring each other.